How many times have you heard – or said – “I know I shouldn’t do this, why am I doing it?” As humans we seem to give ourselves a really hard time when it comes to forming new habits and replacing old unhelpful habits. The ones like eating too much chocolate, eating too much of […]
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RSS feed for this sectionGetting Others to Understand
Some times it feels like it’s really hard to get a message across to people. Like talking into a tin can on a string like we used to do as kids. Well, maybe not every child did this but we certainly did. Back to the subject – How can you get others to understand what […]
3 Steps to an Improved Reputation
Recently I was assisting a client with a recruitment project by doing their screening interviews for them. Those short 15-20 minute phone calls that are informal but oh so telling – when conducted the right way. There were a few key lessons about reputation from that experience that I’d like to share with you here. […]
Stop Learning! Start Doing!
It’s time to stop being passive and waiting for someone to tell you what to do. Stop being the “smaller” person in the story Start being a leader and showing your skills Start putting what you have learned into practice Inspired by a comment – “You’ve got to learn to earn” Grrrrrrr To earn […]
Consistency Trumps Enthusiasm – every time
Whenever I hear someone say that they are motivated now to give 120% I shudder and I’ll tell you why. A client of mine, lets call her Carol, came to me seeking advice on how she could improve her career prospects and get promoted. She told me how hard she worked building up her qualifications […]
Resume Writing 101
Your resume is like a marketing brochure just for you and therefore it is one of the most important documents that you will create in your career. There are lots of templates and formats and things to consider so this post is the 101 or basics of creating a high impact resume. Key Tips […]
Customer Service Needs Great Teamwork
This week I’d like to share a story about teamwork (or the lack of it) and its impact on customer service. Earlier this week I went to see a play – I subscribe to the full season of a theatre company and usually see one play a month. About 10 minutes before the scheduled start time – […]
When Something Going Wrong is Actually Something Going Right!
There are times when things “go wrong” and when you look back on it you realise that the “wrong”thing was actually the “right”thing, or the best thing that could have happened. Has that ever happened to you? OK, I realize this could be a little confusing. Let me explain… Have you ever had something planned, or been […]